The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Frequently Asked Questions
Will I receive a physical painting ?
NO. At this moment all items in my shop are in digital format.
What about Copyright?
The images are for personal use only, not for commercial use, unless you have my written agreement.
You can print the image and use it on social media or give it as a gift, but you are not allowed to sell it.
Purchase of product does not transfer rights. Copyright of designs remains with the artist.
By sending me photos or paintings you are confirming that you either own the copyright to the photos or have a license from the the copyright owner and you give me the permission to incorporate them in this work, especially for kids and people.
Custom and personalized orders
You can cancel your order, but only if I haven't started to work.
After I have received your photos and painting choices I will tell you if the quality of the picture is good enough and for what print sizes.
The quality of final work is affected by the quality of your pictures.
I always prefer to work with very good pictures because the painting will look great and can be printed at larger sizes.
However, I understand that sometimes you don't have other pictures. Maybe you want to make a surprise gift for someone, or a memorial.
I can enhance the photo by performing digital "plastic surgery".
This is a delicate and time-consuming operation and it will cost you more money.
Please contact me for details.