The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Frequently Asked Questions
Will I receive a physical painting?
NO. All items in this shop are in DIGITAL format.
What about Copyright?
All compositions present in my shop are made using exclusively Public Domain images (CC0 1.0 - free of copyright), Extended licensed and/or personal photography/creation.
The images are for personal use only, not for commercial use, unless you have my written agreement.
You can print the image and use it on social media or give it as a gift, but you are not allowed to sell it.
Purchase of product does not transfer rights. Copyright of designs remains with the artist.
By sending me photos you are confirming that you either own the copyright to the photos or have a license from the copyright owner and you give me the permission to incorporate them in this work, especially for kids and people.
Custom and personalized orders
You can cancel your order, but only if I haven't started to work.
After I have received your photos and painting choices I will tell you if the quality of the picture is good enough and for what print sizes.
The quality of final work is affected by the quality of your pictures.
I always prefer to work with very good pictures because the painting will look great and can be printed at larger sizes.
However, I understand that sometimes you don't have other pictures. Maybe you want to make a surprise gift for someone, or a memorial.
I can enhance the photo by performing digital "plastic surgery".
This is a delicate and time-consuming operation and it will cost you more money.
Please contact me for details.
Permission for using
Images with the mark "ACTUAL PET MODEL DONE FOR A CLIENT" are published with my customer consent.
If it is a digital file why there are different prices for different sizes?
All images in my library are raster image files, not vector type.
Raster images can't be scaled up without losing quality.
If you order a particular size I'll prepare and give you the file at that size at maximum quality (300dpi resolution). As larger the size is as long the time I work on it and it is reflected in the price.
Can you do a custom portrait with another painting background than you have into the library?
I can understand that people have different tastes about classical painting themes.
If your chosen painting is available in the public domain, yes. I will check it out and if it is fine, I will let you know the maximum size that it can be.